This privacy policy is for these websites:  www.withypitts-dahlias.co.ukwww.sussex-cutflowers.co.uk www.southeast-dahlias.co.uk www.dahlia-blooms.co.uk www.cutflower-dahlias.co.uk and served by Withypitts Dahlias Limited and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy. 

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.

Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information [ http://www.google.com/privacy.html ].

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Privacy notice under the EU General Data Protection Regulation

Contact & Communication

Identity and contact details of the controller and where applicable, the controller’s representative) and the data protection officer

Richard Ramsey contact at: admin@withypitts-dahlias.co.uk or Withypitts Dahlias Limited Grove Stables, Paddockhurst Road, Turners Hill. West Sussex RH10 4SF

Purpose of the processing and the legal basis for the processing

To enable you the consumer to place orders with Withypitts Dahlias Limited and have the order either sent to you or ready for collection from the dahlia farm.

The legitimate interests of the controller or third party, where applicable

To serve our customer

Any recipient or categories of recipients of the personal data

Categories of personal data

Any recipient or categories of recipients of the personal data

Customer name, address, telephone number and email address.

Details of transfers to third country and safeguards

Withypitts Dahlias Limited does not share the information with any third party unless required to by court order.

Retention period or criteria used to determine the retention period

As long as we need to to fulfill the customer needs.

The existence of each of data subject’s rights

The consumer has the right to request the information we hold.

The right to withdraw consent at any time, where relevant

The consumer may at any time withdraw the right for Withypitts Dahlias Limited to send them information by newsletter or email by opting out.

The right to lodge a complaint with a supervisory authority

The consumer may lodge complaints with the appropriate authority.

The source the personal data originates from and whether it came from publicly accessible sources

The data we hold is that supplied by the consumer when registering or purchasing through wwwwithypitts-dahlias.co.uk

Whether the provision of personal data is part of a statutory or contractual requirement or obligation and possible consequences of failing to provide the personal data

The provision of the data is a requirement of placing an order with Withypitts Dahlias Limited. Failure to do so will result in the order being unfulfilled

The existence of automated decision making, including profiling and information about how decisions are made, the significance and the consequences.

We do not use any automated processes.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website's email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.